Information Charter

The Royal Parks - Information Charter

We may need to handle personal information about you so that we can provide better services for you. This is how we look after that information.

If we ask you for personal information, we promise:

to make sure you know why we need it
to only ask for what we need, and not to collect too much or irrelevant information
to protect it and make sure nobody has access to it who shouldn't
to let you know if we share it with other organisations to give you better public services, and give you the opportunity to say no to having your data shared
to make sure we don't keep your data longer than necessary
not to make your personal information available for commercial use without your permission.

In return, to help us keep your information reliable and up to date, we ask you to:

If you would like to:

find out what information we hold about you and how to ask us to correct any mistakes
know what agreements we have with other organisations for sharing information
understand the circumstances where we can pass on your personal information without telling you (for example, to prevent and detect crime or to produce anonymised statistics)
see our instructions to staff on how to collect, use and delete your personal information
know how we check the information we hold is accurate and up to date, or
make a complaint.

please contact:

Data Protection Officer,
The Royal Parks,
The Old Police House,
London,
W2 2UH,
Telephone: 0300 061 2001

When we ask you for information, we will keep to the law, including the Data Protection Act 1998.

For independent advice about data protection, privacy and data-sharing issues, you can contact the Information Commissioner at:

Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF
Telephone: 08456 30 60 60 or 01625 54 57 45
Fax: 01625 524510
Website www.ico.gov.uk