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The Freedom of Information Act 2000 (FOIA) establishes a right of access to all types of recorded information held by public authorities and imposes obligations on public authorities to disclose information, subject to a range of exemptions. Although the Royal Parks became a charitable company in March 2017, we remain a public authority for FOIA purposes.

The FOIA sits alongside the Data Protection Act (1998), which gives individuals the right of access to information about them held on computer and in some paper files.

For more information about the Data Protection Act and the Freedom of Information Act and the exemptions that apply visit The Information Commissioner's Office website.

One of the requirements of the FOIA is that each public authority produces a publication scheme setting out what information it will publish as a matter of course, how and when it will do so, and whether this information will be available free of charge. For the purposes of the Act , The Royal Parks is considered to be part of the Department for Culture, Media and Sport (DCMS).

Requesting information under the Freedom of Information Act

If the information you are looking for is not available on our website you need to make a request to us for the information you require. Your request must be in writing but can be in the form of an email. Please include your name and correspondence or email address and describe the information you desire. We may come back to you for further information in order to clarify your request.

Generally, we make no charge for processing requests made under the Freedom of Information Act. However, we reserve the right to charge where enquiries involve a large volume of photocopies and/or staff time.

Wherever possible, your request will be handled within 20 working days from the day after your request was received.

Please send your request to:

Records Manager
The Royal Parks
The Old Police House
W2 2UH
T: 0300 061 2001F: 020 7298 2005

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