skip to main content
We use cookies to ensure we give you the best experience on our website. If you continue to use the website we assume that you are happy to receive these cookies.

1) Issue of Annual Licence

1.1 This licence is granted by the Authority to the Licensee on the Commencement Date subject to the acceptance of these terms and conditions and payment of the Licence Fee.

1.2 The Authority has the right to withdraw this Licence at its own discretion. Any annual fee will be reimbursed to the Licensee pro rata with a deduction of any departmental expenses incurred.

2) Interpretation

In these terms and conditions: -

"Application" means the application form submitted by the Licensee as varied by any amendment agreed by the Licensee and the Authority or any direction issued by the Authority.

"Approval" and "Approved" means the written acceptance by the Authority.

"Authority" means The Royal Parks Agency on behalf of Secretary of State for Culture, Media and Sport and includes any person nominated to act as the Authority's Representative such as the Park Manager.

"Authority's Property" means any property on the Authority's Premises. This shall include any building or other structure (whether or not permanent), statue of monument, pavement, road surface, footpath, railing, fence, tree, shrub or flower bed, grass, soil, wildlife, feature of fauna and flora, park furniture, lamp post, bench, bin, notice board, sign, gate, recreational equipment, wall, river or water body and all other such items located in or on the Authority's premises.

"Condition" means a condition within these Terms and Conditions.

"Dog Walker" means individuals employed or paid by the Licensee to carry out the training specified in the Application.

"Group" means the dogs in the Licencee's or their Dog Walker's charge whilst undertaking commercial dog walking in the park

"Licence" means the Approved Application and these terms and conditions read together

"Licence Period" means the period running from the 1st January to the 31st December inclusive in any year

"Licensee" means the individual or company named in the Application.

"Park" means the park or parks named in the Application

"Parties" means the Authority and the Licensee

"Permitted Use" means the use of open grassland excluding those indicated as per Appendix I, within the Park or as indicted from time to time as instructed by the Authority, for the purpose of providing a dog walking service of a commercial aspect where fees are paid to the license.

2.2 The interpretation and construction of the Licence shall be subject to the following provisions:

  • a reference to any statute, enactment, order, regulation or other similar instrument shall be construed as a reference to the statute, enactment, order, regulation or instrument as subsequently amended or re-enacted;
  • the headings to Conditions are for ease of reference only and shall not affect the interpretation or construction of the Conditions;
  • references to Conditions are references to Conditions in the section of the Terms and Conditions in which they appear, unless otherwise stated;
  • where the context allows, the masculine includes the feminine and the neuter, and the singular includes the plural and vice versa;
  • any notice to be served on the Licensee shall be sent be letter or email to the contact details set out in the Application until the Authority receives written notification of different contact details;
  • any obligation on the part of the Licensee not to do an act or thing shall be deemed to include an obligation not to permit or suffer such act or thing to be done by any other person.

3) Registration

3.1 The Licensee and any Dog Walkers must be Approved by the Authority in order to carry out commercial dog walking sessions in the Park in the Permitted Use areas.

3.2 In order to be Approved, the Licensee must have:

3.2.1 Completed the online application form in full;

3.2.2 Paid the licence fee and have:

  • current public liability insurance a minimum of £2 million, but a preferred £5m, for a minimum of 3 months validity at the point of application but to be insured through the Licence Period. It is the Licensee's responsibility to ensure that they have valid insurance at all times and that this covers any Dog Walker.
  • current risk assessment and method statement to be submitted signed and dated;
  • commercial vehicle insurance to cover the transporting of dogs if the licensee is applying for a parking permit in Richmond or Bushy Park, for a minimum of 3 months validity at the point of application but to be insured through the Licence Period. It is the Licensee's responsibility to ensure that they have valid insurance at all times and that this covers any Dog Walker;
  • provision of evidence relating to their First Aid provision and a process for accident reporting;
  • read the terms and conditions of the licence including The Royal Parks' regulations.

3.3 Failure to comply with 3.2 shall entitle the Authority to terminate this Licence in accordance with condition 9.

3.4 The Authority shall be under no obligation to Approve an Application.

3.5 The Authority reserves the right, when approving an Application, or at any time during the Licence Period by giving written notice to the Licensee, to limit the Licensee's access to the park. In the event of Force Majeure access to the Park may be restricted without warning. For the purposes of this clause "Force Majeure" means any event or occurrence which is reasonably outside the control of the Authority which it could not be reasonably expected to foresee or provide for in advance.

3.6 Upon Approval of the Application the Authority will provide the Licensee with identification armband(s) which the Licensee and or Dog Walker must wear at all times whilst carrying out commercial dog walking sessions in the park. It is the Licensee's responsibility to ensure that its Dog Walkers carry and wear the identification issued at all times whilst carrying out training sessions. The Authority will charge a replacement fee of £20 (Inc VAT) for each subsequent replacement of the identifying permit. At the end of the Licence the Licensee must return all identification permits to the Authority.

3.7 Following Approval of the Application the Licensee may carry out commercial dog walking sessions in the park, during the hours which the park is open to members of the public or as specified in any direction issued by the Authority.

3.8 The Licensee acknowledges that:

3.8.1 This Licence does not guarantee that the park will be open or that there will be space in the park for the Licensee or Dog Walker to carry out dog walking sessions.

3.8.2 This Licence does not grant the Licensee or their Dog Walker priority over any other lawful user of the park.

4) Licence Fee

4.1 The Licence fee payable by the Licensee shall be:

4.1.1 In accordance with the annual rate card as advertised on the Authority's website, together with VAT on such fee.

4.2 Where the Application is approved after the 1st January the Licence fee shall be reduced on a pro-rata basis. The Licensee should contact the individual Park concerned to determine the amount of licence fee payable.

5) Duration

5.1 Subject to condition 9, this Licence shall continue until the end of the Licence Period, upon expiry the Licensee may reapply for to be approved for a further year but nothing in this Licence shall imply any obligation on the Authority to approve a further application.

6) Licensee obligations

6.1 The Licensee shall, and shall ensure that its Dog Walker shall, at all times exercise the rights and duties under this Licence in a proper and responsible way, having regard to the safety of users of the park the Authority's staff and other third parties.

6.2 Any activities undertaken must not be detrimental to the Park, the Authority's Property or any wildlife.

6.3 The Licensee shall, and shall ensure that its Dog Walkers leave the Park in a clean and tidy condition ensuring that dog faeces are deposited in Park receptacles provided for this purpose. Failure to comply with this condition can result in the issue of a Penalty Notice of Disorder, currently £50.00 if witnessed by The Parks Police and the possible termination of the Licence by the Authority.

6.4 The Licensee and/or its Dog Walker must not cause an annoyance or nuisance or interfere with the reasonable enjoyment of other persons using the park.

6.5 The Licensee and its Dog Walker must ensure that any dog under their responsibility is to be kept under control or on a lead at all times.

6.6 The Licensee and/or its Dog Walker must adhere to and comply with the Authority's Code of Conduct at all times whilst conducting dog walking sessions within the park.

6.7 The Licensee and/or its Dog Walker must not walk dogs in restricted areas of the Park as listed in Appendix I and in areas where there are further temporary restrictions.

6.8 The Licensee shall comply with "The Royal Parks and Other Open Spaces Regulations 1997" as amended. Copies are obtainable from HMSO and on the Authority's website;

6.9 The Licence does allow commercial vehicle access into the Park provided that the Commercial Vehicle Car Parking Permit is clearly on display in your vehicle, and subject to the payment of any car parking or permit charges. The permit period shall run from 1st January - 31st December inclusive in any year.

6.10 The Licensee shall not display, produce or distribute any sign or advertisement whilst within the Park. The restriction of advertising applies to all boards, hoardings, flags, posters etc. displaying any organisation, company or brand name of any goods, including those of the Licensee. The Licensee and its Dog Walkers are permitted to wear branded clothing as part of a uniform.

6.11 The Licensee and or their Dog Walkers must not collect monies/fees from clients whilst in the Park.

6.12 The Licensee and or their Dog Walkers will not be permitted to distribute business cards whilst in the Park.

6.13 The Licensee must not operate in excess of the published Group capacity size.

6.14 Each Party shall notify the other of any health and safety hazards which may arise in connection with the performance of this Licence as soon as they become aware of them.

6.15 While in the Park, the Licensee shall comply with any health and safety measures implemented by the Authority in respect of users of the park.

6.16 The Licensee shall notify the Authority immediately in the event of any incident occurring where that incident causes any personal injury or damage to the Authority's Property and if requested by the Authority shall provide a copy of the incident investigation report if appropriate.

6.17 The Licensee shall not have exclusive rights over any area of the Authority's Premises and the right granted.

7) Independent Operator

7.1 Nothing in this agreement shall be construed as creating a partnership, contract of employment or relationship of principal and agent between the Authority and the Licensee.

8) Indemnity

8.1 The Licensee shall indemnify the Authority fully against all claims, proceedings, actions, damages, legal costs, expenses and any other liabilities in respect of any death or personal injury, loss of or damage to property, which is caused directly or indirectly by any act or omission of the Licensee PROVIDED ALWAYS that the Authority shall be at liberty to settle as it may think fit after consultation with the Licensee any such actions claims or demands by payment of such sum or sums as it in his discretion may consider reasonable and it may in his discretion after giving notice in writing to the Licensee cause any such damage to be made good and the expenses incurred by the Authority in doing or in making any such payment shall be repaid by the Licensee to the Authority on demand PROVIDED NEVERTHELESS that the Licensee shall not be required to pay by way of indemnity any sum greater than that which would be reasonably payable in settlement having regard to the circumstances of the case and in particular (where the payment is legally enforceable) to the damages which might be recoverable at common law.

8.2 Subject to clause 8.3, the Authority is not liable for:

  1. the death of, or injury to the Licensee, its Dog Walkers, or dogs in its Group visiting the Park; or
  2. damage to any property of the Licensee or that of the Dog Walkers, or dogs in its Group visiting the Park; or
  3. any losses, claims, demands, actions, proceedings, damages, costs or expenses or other liability incurred by Licensee or its Dog Walker, or owners of dogs in its Group visiting the Park under the rights granted by this Licence.

8.3 Nothing in clause 8.2 will limit or exclude the Authority's liability for:

  1. death or personal injury or damage to property caused by negligence on the part of the Authority or its employees or agents; or
  2. any matter in respect of which it would be unlawful for the Authority to exclude or restrict liability.

9) Termination of Agreement

9.1 The Authority may revoke this Licence with immediate effect where the Licensee and/or its Dog Walker:

9.1.1 Is in breach of its obligations under this Licence and, where the breach is capable of remedy, fails to remedy such breach to the satisfaction of the Authority within 7 calendar days of receipt of written notice to remedy the breach.

9.1.2 Acts in any way that is likely to bring the Authority into disrepute or damage its reputation or interests.

9.1.3 Is found to be in breach of The Royal Parks' Regulations.

9.2 The Authority may terminate the Licence giving not less than one week's written notice.

9.3 Where the Authority terminates this Licence under condition 9.1 the Licensee shall not be entitled to receive any refund of the Licence fee or any compensation for any outlay made by the Licensee in connection with this Licence.

9.4 Where the Authority terminates this Licence under condition 9.2, the Authority shall reimburse the License Fee on a pro-rata basis for the remaining duration of the Licence Period but without paying any compensation for any outlay made by the Licensee in connection with this Licence.

9.5 The Licensee must give not less than one month's written notice to terminate this Licence.

9.6 For the avoidance of doubt, following termination of this Licence by either party, the Licensee and/or its Dog Walker shall no longer be licensed and therefore not permitted to run commercial dog walking sessions within the Park.

10) General

10.1 Nothing in this Licence shall render or be deemed to render the Licensee or any of its Dog Walkers an employee or agent of the Authority.

10.2 This Licence contains the entire understanding and agreement between the parties and supersedes all prior representations, documents, negotiations or understandings. The Licensee acknowledges that it has not entered into this Licence in reliance upon any representation by the Authority or anyone acting on its behalf.

10.3 Pursuant to the Freedom of Information Act 2000 the Authority is subject to certain legal obligations in relation to public disclosure of information. The Licensee shall co-operate with and assist the authority with any requests for disclosure which the Authority receives under the Freedom of Information Act 2000 which relate to this Licence. The Licensee understands and agrees that the Authority may be required to provide information relating to this Licence or the Licensee to a third party in order to comply with its obligations under these provisions.

10.4 Nothing in this Licence shall fetter the Authority in the exercise or discharge of its functions, powers and duties (Including, without limitation, the power to close all or part of the park either on a permanent or temporary basis or to temporarily use all or part of the park for an event).

10.5 The Authority may, at its discretion, assign or otherwise dispose of any of its rights, obligations and liabilities under this Licence without the consent of the Licensee provided that such assignment or disposal shall not increase the burden of the Licensee's obligations under the Licence.

11) Disputes

11.1 In the event that any dispute arises between Parties in connection with this Licence, the parties shall, in the first instance, use their reasonable endeavours to resolve it amicably themselves.

11.2 Disputes remaining unresolved shall, if parties agree, be referred to non-binding mediation.

11.3 In the event that the parties do not agree to non-binding mediation or if the dispute remains unresolved, the dispute shall be referred to the exclusive jurisdiction of the Courts of England pursuant to condition 12 below.

12) Law and Jurisdiction

12.1 This Licence shall be governed by and construed in accordance with English Law and the Authority and Licensee hereby submit to the exclusive jurisdiction of the English courts.

13) Agreement and Declaration

13.1 This Licence does not nor is intended to confer any legal or other tenancy estate or interest in respect of the park and that the Authority is not empowered to do so.

13.2 The benefit of this Licence is personal to the Licensee and is not capable of being claimed by any other person body of persons firm or corporation whatsoever and shall not be assignable in whole or in part by the Licensee to any such person body or persons firm or corporation and for the purposes hereof the parties agree that the Contract (Rights of Third Parties) Act 1999 shall not apply.

Appendix 1 - Excluded dog walking areas

The table below gives details of the area in each Royal Park where dogs are not allowed or need to be kept on leads.

This list is not exhaustive. There may be other areas that have restrictions - please look out for notices and regularly check The Royal Parks website.

 Areas where dogs are not permittedAreas where dogs need to be kept on leads
In the Royal Parks
  • Children's Playground
  • Inside all cafes and restaurants
  • Toilets
  • Near roadways and car parks
Bushy Park
  • The Woodland Gardens
  • Where deer are in close proximity
  • The Water Gardens
Greenwich Park
  • Flower Garden
  • The Wilderness Deer Park
  • The Rangers' Field
  • The Old Royal Observatory Garden
  • The Herb Garden
  • The Tennis Courts
  • The Pitch and Putt Green
  • The Herbaceous Border
  • The Rose Garden
Hyde Park
  • Diana, Princess of Wales Memorial Fountain
  • Lido swimming area
  • The Serpentine Lake
  • Bowling Green and Tennis Centre area
  • The Rose Garden
  • Edge of the Serpentine Lake
Kensington Gardens
  • In Long Water
  • In Round Pond
  • Peter Pan statue
  • Edge of Round Pond and Long Water
  • Around the Italian Fountains
  • South Flower Walk
  • North Flower Walk
The Regent's Park and Primrose Hill
  • Avenue Gardens
  • English Gardens
  • Queen Mary's Gardens
  • Wildlife Gardens
  • St John's Lodge Gardens
  • Boating Lake
  • Edge of Boating Lake
  • Heather Gardens
Richmond Park
  • Pembroke Lodge and Gardens
  • Isabella Plantation
  • Next to Pen Ponds, Bishop's Pond (when signs are displayed during the bird nesting season)
  • Where deer are in close proximity
St James's Park and The Green Park
  • Memorial Gardens (in front of Buckingham Palace)
  • The fenced-off grass area around the perimeter of the lake
  • The footpath around the perimeter of the lake
  • Horse Guards Parade Ground

There may be times when further temporary restrictions are enforced. Some examples where we ask for your co-operation are:

  • At certain times of the year, deer can become particularly intolerant to intrusion, at rutting or fawning for example. For your own safety and that of the dogs in your care, please observe signage and notices on our website.
  • To control the spread of diseases such as foot and mouth. Such restrictions are only imposed after seeking expert advice from appropriate authorities. Signage will be displayed when these special circumstances apply and owners must ensure they comply with instructions.

Help us improve our website by completing a short survey