From wildlife to woodlands, flower gardens to fountains, The Royal Parks flourish thanks to your support. Your generosity has a huge impact and we want to ensure that you have an excellent experience every time you choose to make a donation. That’s why we make these promises to you:
Your donation
- We will always provide clear information about how we will use your donation
- We will update you on the impact of your donation and other ways you can help if you have given us permission to contact you
- We will never put pressure on you to make a donation and if you do not wish to give, or wish to stop giving, we will respect your decision
Your preferences
- We will always respect your contact preferences and will make it easy to choose how you hear from us
- We will respond quickly if you ask us to change your contact preferences or tell us you would like to opt out of future communications
Your privacy.
- We will never sell your data or share your data with other charities
Your feedback
- We will provide easy ways to get in touch with us. You can contact us by email at fundraising@royalparks.org.uk
- We value your feedback and will listen, act and learn if you raise concerns or make a complaint about our fundraising
Your needs
- We will always consider your needs when fundraising and we have procedures in place to safeguard vulnerable people
High standards
- The Royal Parks is a signatory of the Fundraising Regulator’s Code of Fundraising Practice, reflecting our commitment to the highest standards of fundraising professionalism and supporter care. We will abide by the Fundraising Regulator’s Fundraising Promise.
